Voice Picking System

Voice picking systems are extremely efficient for many reasons. One of the greatest efficiencies is a user's eyes are not toggling between paper and pick modules. It is a truly hands free picking envirornment for devices and inputs. The nature of voice directed picking is such that users are only focused on where to go and quantity to pick. Instructions come through the system in real time versus stacks of pick tickets. This greatly reduces errors because users also verify with the system what was picked without manual entry. Installation of a voice picking system typically produce immediate 15 to 30% increase in efficiency and accuracy.

Voice Directed Picking Applications

Depending on how orders are packed or consolidated, voice picking operations vary.

Voice Picking > Pick to Belt > Sort to Pack

Order picking to belt is described as each item on multiple orders are placed on a belt and then sorted to pack stations in large batches or waves. This process also may apply to dispensing (machine picking) and voice or RF picking. It allows operators to pick in high volumes, sort items to pack stations, and streamline the entire process without paper. See a case study of sort to pack.

Voice Picking > Pick to Carton or Tote

CASI also applies voice picking in conjunction with pick to carton or pick to tote processes.

This pick method generally begins with reading a barcode on the carton (or tote). This activates a voice prompt corresponding to the articles to be picked. The display lights up, showing the amount to pick from each location. The worker confirms items picked by giving a verbal check digit back to the system which confirms the correct items were picked. CASI understands that different picking systems have different criteria, so we adapt every system to fit each customer’s unique requirements.

The choice of the 'pick to' method will depend on customer needs, SKU mix, facility footprint, space limitations, etc.

Put to Voice

Just as lights can be used for picking, put to light refers to "putting" items into cartons or totes in batches. A picking cart with several boxes or totes will indicate where to put each item as it is picked or in a consoliation/pack station there may be a series of open cartons with associated lights to indicate picked items placement.

Using Voice Picking for a Rapid ROI

Voice directed picking is most efficient in split case picking environments, small item picking, and many full case pick scenarios. Most are justified by quantity of picks and cost justifications associated with fixing orders picked incorrectly and/or maintaining high customer satisfaction. Additionally, voice picking reduces the number of manual pickers using paper, who typically pick far less effeciently and accurately than voice pickers. Justification for lower quantity orders per day may be justified in high dollar items, or when accuracy needs to be in the very high 99th percentile.

Interfacing Voice Picking Technology

CASI can use existing WMS picking routines with voice picking as well as integration of SolidPick to the system. SolidPick allows CASI to assist in flow or complete redesign of the picking routine as needed to address specific needs in your environment and unique business rules. Order picking without a system in place can be quite cumbersome in terms of efficiency and indirect cost. As much as 60% of picking time is related to travel; whether it is walking or using a forklift to pick orders. Light picking is one method of reducing wasted travel time and in taking advantage of a hands free operation.

Adjusting for peak seasonality is accomplished by purchasing a few extra terminals; which is far cheaper than employees or temporary workers. Voice picking systems from CASI are designed to meet the customers requirements for high performance, modularity, reliability and flexibility.

Videos and Product Data Sheets

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