CASE STUDY: Visual Order Auditing

The Material Handling Problem: Visual Proof of Fulfillment Solution

CASI was approached by an online wholesaler of security projects to develop a visual order auditing system that could provide proof of order fulfillment. This client was constantly having to reship "missing items" to customers that may have actually been shipped the product.

The Automation Solution: CASI Visual Order Auditing System with Proof of Fulfillment

CASI provided two zones of powered TransMaster 9000 motorized zero pressure accumulation motorized drive roller conveyor, a standard 1100 automation center as an HMI and our SolidVerify software for the application with two cameras.

Turnkey Vision System Overview:

As orders are fulfilled on the conveyor system, they are transported around an existing curve to the two zones of TransMaster 9000 where they stage in zero pressure accumulation.

The goal of the system is to capture a high quality jpeg or bitmap of the contents of the carton along with the shipping label and store it in a file where customer service can quickly retrieve it later when they receive a call.

As shown in the screen shot above, the system saves a high quality picture of both the shipping label and the contents of the carton for later use by customer service.

Benefits from the new efficiencies

The benefits from the new system include reduced labor and QC involvement, as well as providing customer service a very useful tool in resolving shipping disputes.

Videos and Product Data Sheets

Please fill out this simple form to view all CASI product sheets and videos. You will have access to all CASI downloads. The information provided will only be used to help us determine the best solution for your environment and meet your budget!